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Jayaka Fusion Fashion – FAQs

Where Elegance Meets Empowerment
Let the answers below guide you like Venus guides beauty – with clarity, warmth, and style.

Client Support – We're Here With Grace
How do I contact Jayaka Fusion Fashion?
You can always connect with us through:
📩 Instagram: @jayakafashion
📞 WhatsApp: +977-98XXXXXXXX
📧 Email: support@jayakafashion.com
Can I create an account?
Yes, absolutely! By creating an account, you join our circle of confident women. You’ll be able to track orders, save preferences, and glow with smoother checkouts.
I forgot my password. What should I do?
Click ‘Forgot Password’, enter your email, and reset it easily. Venus reminds us — even when we forget, beauty is just a click away.
Orders Information – Your Style Journey Starts Here
How do I place an order?
Select your favorites, click ‘Add to Cart’, and proceed to checkout. Enter your delivery details and complete your payment.
How will I get order confirmation?
You’ll receive an email and WhatsApp message full of good news and positive energy.
Can I add items after placing my order?
Not at the moment — but you can always place a new order to keep the love flowing.
Can I change my shipping details?
Yes, if the order hasn’t been dispatched. Contact us immediately.
Can I place my order through WhatsApp or phone?
Yes! If you’re facing issues or want help deciding, our style angels are just a message away.
Do you have a physical store?
Currently, we’re a digital sanctuary of fashion — delivering across Nepal.
Shipping & Delivery – Fast, Safe, Sacred
Are there shipping charges?
Yes, Charges applicable according to distance and priority.
Free Delivery on orders above Rs. 5000.
How long will my order take?
3-7 working days. Each order is packed with love and good vibes.
How do I track my order?
Once dispatched, you’ll receive a tracking number via WhatsApp or SMS.
Order Cancellation – Flow with Grace
Can I cancel my order?
Yes, within 12 hours. After that, it’s already en route with intention.
I cancelled. When will I be refunded?
Within 7–12 business days via your original payment method or wallet.
Returns & Exchanges – We Value Your Vibe
Can I exchange if the size doesn’t fit?
Yes. We accept exchange requests within 2 days of delivery for unused, unworn items. Make sure the product you received is at it is.
What if I receive a wrong/damaged item?
We’ll make it right. Send us a message and unboxing photos within 24 hours.
How do I return and get my refund?
Once we receive your return, refund will be sent via bank/eSewa/Khalti within 7–12 business days.
Product Questions – Details With Devotion
Is the blouse included with sarees?
Yes, most include unstitched blouse fabric. Check product description.
Are the blouses padded?
Some are, some are not. Product descriptions reveal this.
Do I need to get Fall & Pico done?
Yes, unless it’s a ready-to-wear/pre-stitched saree. It will be mentioned.
Do you offer custom tailoring?
Soon! Tailored perfection coming your way.
Are the colors exactly as seen online?
Slight variations may occur due to lighting/screen settings, but charm is guaranteed.
Payments – Simple, Secure, Stylish
I paid but didn’t get confirmation. What now?
Wait a few minutes. If still pending, send us a WhatsApp message with your screenshot.
What are your payment options?
  • Cash on Delivery (COD)
  • eSewa
  • Khalti
  • Bank Transfer
Do you offer gift wrapping?
Yes! Let us know at checkout.
“Jayaka is more than fashion. It’s about feeling powerful, beautiful, and in harmony — just like Venus wants you to.”